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Shipping cost
When the value of your order exceeds 49 euros, you are not charged for shipping costs, with the exception of orders that contain heavy items.
When the value of your order does not exceed 49 euros, the shipping costs are set at € 3.00 for shipments by ELTA Courier and € 5.00 for shipments by ACS Courier throughout Greece. There may be differences in the charge for shipping costs in the case of alternative shipping methods and additional services.Order shipping throughout Greece is made in collaboration with the courier company ELTA COURIER or with ACS COURIER at the customer's choice.
Excludes orders with bulky or heavy products (electric cars, slides, playgrounds, bicycles, tricycles, dollhouses, etc.) which are shipped strictly with a transport company by arrangement, with fixed delivery costs 10€ regardless of the value of the product (free shipping does not apply). Orders shipped with a shipping company must be paid on time either by credit / debit card, PayPal or bank deposit as cash on delivery is not supported.
Order Execution Time
Orders placed until 13.00 from Monday to Friday are executed and delivered to the courier company on the same day while observing the order of priority. Please note that the products should be immediately available.
Orders placed after 13.00 are processed normally but delivered for shipment to the courier company the next business day.
Orders placed on Friday after 13:00 and during the weekend, are executed and delivered to the courier company for shipment on Monday (if it is a working day).
Estimated Delivery Time
The orders that are sent:*.
- within Large Towns are delivered in 1-2 working days *.
- in Mainland Greece are delivered in 1-3 working days *.
- in Islands of Greece are delivered in 2-4 working days *.
- in Inaccessible Areas of Greece are delivered in 2-7 working days *.
* Delivery time is indicative, referring to working days from the date of shipment of the order and may vary depending on the conditions.
Order delay
Any delay in your order may be due to one of the following reasons:
- All the products that appear in our online store www.comfuzio.gr as immediately available are in stock able to meet the needs of our customers. Otherwise, the products that appear with limited stock may not be available immediately, but upon order from our suppliers. Finally, products that appear as unavailable may have been temporarily out of stock or may have been removed. In any case, you are immediately informed about any problems that may arise regarding the availability of products.
- At peak times (eg Christmas, Easter, Halloween) where there is increased demand and a large volume of deliveries.
- In periods of extreme weather conditions, strikes as well as in cases of force majeure, which may affect the transport and delivery of the order.
- In case one or more products are not immediately available or are in different stores and must be collected for shipment.
- In case it is impossible to communicate with you by phone and / or via e-mail (if there is a problem with your order, either in relation to the product or in relation to its payment) because the information you entered is not properly updated.